Calle Jacaranda 18, El Ramonal, 77500, carr. Cancun - Merida Km. 302, Quintana Roo.


La Hacienda Cancun recommends that when browsing the website you allow the use of cookies to fulfill certain functions. Cookies are specific types of information that a website transmits to the user's computer hard drive or other device for the purpose of record keeping.

Cookies can be used to facilitate the use of a website by saving its settings and preferences while the user browses the Internet. La Hacienda Cancun cannot access other information stored on your device through cookies, even if they are downloaded from our website. Cookies cannot load malicious code of any kind, or viruses or malware, and they do not harm the user's device. For their part, web beacons are images inserted on a website or in an email that can be used to monitor the behavior of a visitor, as well as to store information about the user's IP address, the period of time of interaction. With the website and the type of browser used, among others.

Through cookies and web beacons, La Hacienda Cancun collects information about the activity of its users on its websites. Such information may include the URL from which they come (whether or not they are on a La Hacienda Cancun website, which URL they subsequently access, which browser they are using, their IP addresses, the sites visited, the searches made on our websites. and the identification of the devices they use, among others. Although most browsers accept cookies and web beacons automatically, you can configure your web browser to reject them. Note that cookie preferences must be configured for each browser (Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera or other.) Our websites use different types of cookies and web beacons:

Technical cookies: they are necessary to guarantee the functioning of the website and cannot be eliminated. They are determined in response to actions taken by you, such as your privacy preferences, login, service requests, or form filling. These cookies do not store identifying information about the user.

Functional cookies: their function is a more advanced personalization of the user's session than that allowed by technical cookies.

Analytical cookies: they allow you to see the browsing behavior of visitors on the website, with the aim of improving the user experience. The captured data is aggregated and anonymized.

Advertising cookies: these are third-party cookies (eg Google and Facebook) that collect information about your preferences and choices on the website. They are intended for ad networks, which later use them to show you personalized advertising on other websites.